Enabling agents' success at scale

How?
Innvox discovers agents' best practices & key moments, automatically scores 100% of interactions, and alerts managers for real-time improvement opportunities.

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Agent Performance and Quality Assurance Management on Autopilot

Imaginate a todo tu equipo rindiendo como tu mejor agente

Understand and Replicate Top-agent Practices

Imaginate a todo tu equipo rindiendo como tu mejor agente

Increase Agent Performance

Increase your closing rate (+35%), by enabling better customer conversations. Turns ´noes´ into ´yeses´.

Reduce Guessing Work

Gain 100% visibility and receive after-call reports on customer psychographics (engagement & feelings).

Ramp Quality Assurance Management

Optimize QA Processes from days to minutes by automating call scoring and detecting problems on time.

Enable a Continuous Improvement Culture

INNVOX understands every interaction and provides automated feedback and guidance workflows to increase agents' performance.

Connect with us

Request a demo today to learn on how we will improve your agents performance!

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Who do we serve?

Training Managers
Training Managers
Customer success managers
Quality Assurance Managers
Outsource sales
Outsource Sales
Sales Reps
Sales Reps
Recruitment Managers
Recruitment Managers
Sales leaders
Contact Center Agents
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